¿Puedo cancelar mi suscripción en cualquier momento?
Sí, puedes cancelar tu suscripción en cualquier momento. Tu acceso continuará hasta el final del periodo de facturación actual y no se te cobrará el siguiente periodo.
¿Qué ocurre si cambio a un ciclo de facturación más largo?
Cuando cambias a un ciclo de facturación más largo (por ejemplo, de 2 semanas a mensual), se te cobrará de inmediato el nuevo plan. Tu suscripción actual continuará hasta su fecha de vencimiento y, a continuación, el nuevo ciclo de facturación comenzará automáticamente, garantizando un acceso ininterrumpido.
¿Hay tarifas ocultas?
No. El precio que ves es el que pagas. Sin paquetes de créditos, sin cargos por el modo «ultra», sin tarifas por mensaje, sin muros de pago sorpresa tras suscribirte. Una suscripción lo desbloquea todo. Así creemos que deben funcionar los precios.
¿Son mis datos seguros y privados?
We take privacy seriously. We don't sell your data, ever. All payments are processed through PCI-compliant, encrypted systems to ensure maximum security. Read our full política de privacidad para más detalles.
Do you offer refunds?
Subscriptions are billed for the period you choose, and since access starts immediately and runs through the full billing period, we don't offer prorated refunds for time you've already used. If you cancel, you keep full access until your current period ends, you're just not charged again after that. If something's genuinely broken on our end, a failed image generation, a billing error, a duplicate charge, contact support and we'll make it right. We're not trying to trap you in a subscription you don't want.
What exactly changes between Free and Crush?
Free gets you up to 20 messages and 3 images per hour, the same base model, the same memory system, the same trust progression, just capped. Crush removes the hourly caps entirely, unlocks higher resolution images with more detail, and gives you priority access when traffic is high. Your companion's personality, memory, and how they talk to you don't change between tiers, we don't hold back a better AI for paying users. What you're actually paying for is more room to use it, not a better version of them.
Will my price change after I subscribe?
No. The price you lock in when you subscribe is the price you keep paying for that billing cycle, we don't do surprise price hikes mid subscription. If pricing ever changes going forward, it applies to new subscribers and to your next renewal, not retroactively to a period you already paid for. You'll always see exactly what you're being charged before you confirm, and switching billing periods works the same way, transparently, with the new price shown upfront.
What payment methods do you accept, and is checkout safe?
We accept major credit and debit cards through a PCI-compliant checkout, the same certification standard banks require. Your card details are never stored on our own servers in raw form, they're handled entirely by our encrypted payment processor. You can see the certification badge above. If you ever need to update your card, cancel, or change your billing period, you can do it yourself from account settings, no email required and no waiting on support to process a request.