Puis-je annuler mon abonnement à tout moment ?
Oui, tu peux annuler ton abonnement à tout moment. Ton accès continuera jusqu'à la fin de ta période de facturation en cours, et tu ne seras pas facturé pour la période suivante.
Que se passe-t-il si je change de cycle de facturation ?
Quand tu passes à un cycle de facturation plus long (ex. de 2 semaines au mensuel), tu es facturé immédiatement pour la nouvelle offre. Ton abonnement actuel continue jusqu'à sa date de fin, puis le nouveau cycle commence automatiquement pour un accès sans interruption.
Y a-t-il des frais cachés ?
Non. Le prix que tu vois est le prix que tu paies. Pas de packs de crédits, pas de frais « ultra », pas de frais par message, pas de paywalls surprise après l'abonnement. Un abonnement débloque tout. On pense que c'est comme ça que les tarifs devraient fonctionner.
Mes données sont-elles sécurisées et privées ?
We take privacy seriously. We don't sell your data, ever. All payments are processed through PCI-compliant, encrypted systems to ensure maximum security. Read our full politique de confidentialité pour plus de détails.
Do you offer refunds?
Subscriptions are billed for the period you choose, and since access starts immediately and runs through the full billing period, we don't offer prorated refunds for time you've already used. If you cancel, you keep full access until your current period ends, you're just not charged again after that. If something's genuinely broken on our end, a failed image generation, a billing error, a duplicate charge, contact support and we'll make it right. We're not trying to trap you in a subscription you don't want.
What exactly changes between Free and Crush?
Free gets you up to 20 messages and 3 images per hour, the same base model, the same memory system, the same trust progression, just capped. Crush removes the hourly caps entirely, unlocks higher resolution images with more detail, and gives you priority access when traffic is high. Your companion's personality, memory, and how they talk to you don't change between tiers, we don't hold back a better AI for paying users. What you're actually paying for is more room to use it, not a better version of them.
Will my price change after I subscribe?
No. The price you lock in when you subscribe is the price you keep paying for that billing cycle, we don't do surprise price hikes mid subscription. If pricing ever changes going forward, it applies to new subscribers and to your next renewal, not retroactively to a period you already paid for. You'll always see exactly what you're being charged before you confirm, and switching billing periods works the same way, transparently, with the new price shown upfront.
What payment methods do you accept, and is checkout safe?
We accept major credit and debit cards through a PCI-compliant checkout, the same certification standard banks require. Your card details are never stored on our own servers in raw form, they're handled entirely by our encrypted payment processor. You can see the certification badge above. If you ever need to update your card, cancel, or change your billing period, you can do it yourself from account settings, no email required and no waiting on support to process a request.